Enhancing Oracle HCM Recruiting and Oracle Projects with Personalized Notifications

Effective communication is key to successful recruitment and project management. Oracle HCM offers robust tools for personalized notifications, ensuring that the right messages reach the right people at the right time. In this blog post, we'll explore how to leverage the Content Library and Alerts Composer for personalized notifications in Oracle HCM Recruiting, as well as configurable workflow notifications in Oracle Projects.

Personalized Notifications in Oracle HCM Recruiting

Oracle HCM Recruiting provides two primary methods for sending emails and worklist notifications:

1. Content Library: This tool is primarily used for sending messages to candidates. Within the "send messages" feature, you can select templates that you've created in the Content Library. This allows for consistent and professional communication with candidates, enhancing their experience and engagement with your recruitment process.
2. Alerts Composer: This tool can be used for internal notifications, such as emails to hiring managers. The Alerts Composer allows you to modify delivered alerts or create custom alerts with your own content. This flexibility was utilized during our ORC implementation to tailor notifications to specific needs, ensuring that internal stakeholders are always informed and up to date.
3. Alerts composer can also be a powerful tool to send personalized emails in other situations and providing another alternative to those that rely heavily on BIP to send email alerts and acknowledgements. You can create custom alerts or modify out of the box alerts to change the email body’s and insert your own branding.

The below images show how to navigate to the candidate/recruiting content library and the templates created can then be selected when sending messages (second screenshot). The third screenshot shows the Alerts Composer, once you click on actions, you can see all you can do with the selected alert.

Click on the images for a full sized experience

In Summary, while the Content Library is specific to Oracle Recruiting, the Alerts Composer is a versatile tool within Oracle HCM. It enables you to modify standard alerts or create custom alerts for various scenarios, such as notifying employees when their driver's license is about to expire. For more details, you can refer to the Common Features for HCM documentation on the Alerts Composer.

Configurable Workflow Notifications in Oracle Projects

Oracle Projects also offers powerful tools for managing notifications. According to the documentation, the recommended approach is to modify the standard BIP (Business Intelligence Publisher) notification templates. This allows for a high degree of customization, ensuring that notifications are relevant and actionable.

Another option for ERP (Enterprise Resource Planning) is to use the ERP Business Event framework in conjunction with Oracle Integration Cloud (OIC). This setup allows you to listen to events and send personalized notifications. There is extensive support for various modules, including Payables and Projects. For example, you can use this framework to send acknowledgment emails by listening to FBDI (File-Based Data Import) business events. This is necessary because the Alerts Composer is an exclusive feature of Oracle HCM, and not of Oracle Projects.

Documentation:

Overview of Configurable Workflow Notifications in Project Management

Oracle ERP Cloud Adapter Capabilities

Conclusion

By leveraging the Content Library and Alerts Composer in Oracle HCM Recruiting, and the configurable workflow notifications in Oracle Projects, you can significantly enhance your communication strategy. These tools provide the flexibility and customization needed to ensure that your messages are timely, relevant, and effective. Whether you're communicating with candidates, hiring managers, or project stakeholders, Oracle HCM and Oracle Projects have the capabilities to support your needs.